Contact the Sales team now

To speak to one of our dedicated travel agent advisers please call: Rebecca Brett on 07824 337 290, Tim Fleming on 07780 456750 or Carolyn Broughton admin support on 01858 435 668

Your Number One River Cruise Specialist!

Our dedicated Agency Sales Team are here to help you get ‘onboard’ with the River Cruise Line and with our new price guarantee, there’s never been a better time.

With 31 itineraries sailing through 16 countries and a selection of ships, including our small and friendly flagship mps Lady Anne and our premier 4 star ship ms Serenity – there is enough choice to suit all budgets, and most importantly to please all of our customers... and yours too!

Always bookable online - customers are able to book online 24 hours a day.

Marketing materials - You can order paper brochures online at www.trade-gate.co.uk or see online versions right here on our website, which can be easily emailed to customers.

Marketing assistance available  – With the support of our Marketing Team, driving sales is smooth sailing; call today to see how we can help.

For information on how you can begin working us, please call Tim Fleming on 07780 456750 or sale support Carolyn Broughton on 01858 435 668

Working with us couldn’t be simpler:

• Register to become an agent of The River Cruise Line online 

• You will automatically receive an email that contains our Agency Agreement plus a link to download copies of our brochure.

• Sign and return the Agency Agreement and we will set you up to take bookings.

• Order brochure stocks online at www.trade-gate.co.uk

• Call one of our UK reservations team to check availability and to make bookings.

• Once a booking is taken, send us the required deposit (or full balance if within 10 weeks of departure) and we will dispatch a confirmation invoice within 24 hours of receipt.

• Collect the balance due prior to the 10 week balance due date and send us the net amount.

• Full travel documentation will then be issued before the travel date.

If you have any queries about working with us, please do not hesitate to contact our UK Sales and Marketing Office on 0844 544 7583.

We look forward to working with you!

The demand for river cruise holidays is growing, making it a strong selling opportunity for agents with great potential for commission.

Expanding programmes

The River Cruise Line has released its 2017 programme across our 3 and 4 star ships. With 31 itineraries in 16 countries, we offer a superior on board experience that includes all meals and an optional range of excursions, onboard entertainment and first class service – all accompanied by a specialist Cruise Manager.

Working with The River Cruise Line

We continue to build relationships with agencies, offering great value European river cruises which provide great sales and commission opportunities. With new vessels launching every year, itineraries selling out months in advance and high levels of repeat business – river cruising is the perfect way for agencies to expand their business!

The River Cruise Line passengers are loyal customers who offer agencies the opportunity to increase sales and commission through repeat bookings.

Our clientele are:

• Aged between 50 and 70

• Mainly ‘empty nesters’ whose children have left home

• Active people who like something to do all of the time

• Those who enjoy the personal touch and having all details taken care of

Unique selling points:

• No nighttime cruising means passengers do not miss any sights and there is no disturbing engine noise while trying to sleep.

• We stop at a different port every evening.

• Visits to villages and smaller towns, rather than big cities.

• Ships are smaller and more intimate than ocean cruisers.

Target audience:

• Experienced travellers

• Those interested in the culture of a particular destination

• Clients who want destination experiences and a way to get discover the local culture

• Past ocean cruise clients

• Customers outside of the usual demographic – those aged 30 to 40 are becoming more attracted to river cruising

Things to remember:

• Concentrate on selling the value of a river cruise holiday rather than on the price.

• Our all inclusive pricing offers value for clients and commission opportunities for agents.

• Be knowledgeable about the destinations as passengers spend a lot of time touring ashore.

• Customers spend more time touring ashore than on an ocean cruise – advise them to book excursion packages.

• Put a price on everything that is included – transfers, entertainment, excursions etc.

• Focus on the personal ambiance of river cruising – good for families who enjoy travelling together.

• Sell the experience – a river cruise is like a hotel on water.

• Describe the intimate and personal touches on board our ships – passengers have the chance to make new friends.

• Recommend shorter itineraries to new river cruising customers.

The River Cruise Line offer passengers a wide range of excursions (optional and included). We recommend to pre book excursions at the time of booking in the UK to avoid disappointment. Passengers may also be given the opportunity to stay longer in a city or at an attraction to explore on their own.

Useful information

• All excursions are listed in the brochure with descriptions and prices.

• Times of excursions are not fixed as they are dependent on ship sailing schedules.

• Most walking tours are 1 to 2 hours and are booked with local guides.

• Cologne and Bonn highlight excursions: These are not guided tours – an orientation is provided giving passengers an idea of what is available to discover in the area.

• Full day excursions: Depart from the ship at approximately 09.00 and return to the ship mid/late afternoon.

• Wine tasting excursions: These are usually a maximum of 2 ½ to 3 hours.

• Make sure you ask about any disabilities etc with customers at the time of booking so our reservations team can check for suitability when booking excursions.